❓ Frequently Asked Questions
Q: What is your manufacturing experience?
A: We are a professional manufacturer with over 13 years of specialized industry experience.
Q: What is the warranty period for this product?
A: We provide a one-year warranty starting from the shipping date.
Q: Can I get samples before placing a bulk order?
A: Yes. For the first cooperation, sample and freight costs apply. Sample costs are refunded once a bulk order is placed.
Q: What is the typical lead time for orders?
A: Samples take 3-5 working days. Bulk orders typically range from 15-45 working days depending on the specific case.
Q: What payment terms do you accept?
A: We accept 30% T/T in advance, with the balance against the copy of B/L or L/C at sight.
Q: Do you support private labeling for products?
A: Private labeling is acceptable for bulk orders of 500-1000 pieces. Smaller quantities are confirmed on a case-by-case basis.
QMS Medical
